As an Operational Backoffice Officer, you play a crucial role in supporting the daily operations of the organization. You work closely with teams such as Sales and Operations and ensure that orders, logistics and administrative processes are handled accurately and efficiently.
Your responsibilities include:
Processing and validating sales orders
Coordinating shipments and preparing the required documentation
Monitoring inbound and outbound deliveries and following up where needed
Managing return processes (RMA) in collaboration with customers and suppliers
Supporting internal teams with administrative tasks and reporting
Acting as a point of contact for operational questions