• International Customer Account Coordinator

    • 32 - 40 uur
    • Deurne
    Are you looking for a job within an international organization where you can develop yourself? Do you want to join a team that is customer-oriented, motivated and has their own responsibilities? Do you have experience in the Customer Service environment or excited to gain that experience? Then this might be your next challenge!
Functieomschrijving
In this role you are the important link between our partner and its customers. As an International Customer Account Coordinator you are, among other things, responsible for analyzing and managing the supply chain from A to Z. You are also the point of contact for the customers and you communicate internally with various departments. Think of departments such as Design, Finance, Sales, Logistics, etc.

The tasks can be described as follows:
 
  • Correct handling and booking of orders;
  • Monitoring the supply chain and switching accurately where necessary;
  • Ensure that all parties in the process are kept up to date;
  • Striving for an excellent customer experience;
  • Providing reports (cost control and/or shorter lead times in order processing).

In short: a very dynamic role within an international working environment with many opportunities and room to develop yourself!
 
Functie-eisen
To qualify for the position of International Customer Account Coordinator, you must recognize yourself in the following points:
 
  • Excellent command of the English language. An additional language is a plus;
  • Above intermediate level or Bachelor degree;
  • You can handle working with large volumes and are not afraid to take responsibility;
  • Knowledge of relevant software (Microsoft Dynamics);
  • Enthusiastic, motivated and a customer oriented personality;
  • Good communication skills;
  • Living in the area of Deurne.
Organisatie- en afdelingomschrijving Our partner, a Japanese organization with companies worldwide. They are an international player in the packaging industry. The European head office is located in Deurne, where machine construction also takes place. Customers are central to our partner and new products and technologies are designed together with them to meet their needs. These are worldwide customers from the FMCG industry.
Arbeidsvoorwaarden Working at our partner means working in a pleasant and progressive environment where growth, quality and fun are central. With this vacancy you will receive a market-based salary based on the knowledge and work experience you bring. You can also count on excellent secondary conditions, including 27 vacation days and 5 ADV days based on fulltime employment.
 
Bedrijfscultuur The corporate culture of our partner is characterized by the informal atmosphere with short lines. There is an informal culture where employee initiatives are highly valued. Employees are encouraged for personal development, independence and taking on their own responsibilities. Growing within the international organization of our partner is therefore one of the possibilities.
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