• Internal Account Manager

    • 40 uur
    • Helmond
    Are you passionate about sales and fluent in German? We are looking for an enthusiastic Internal Account Manager for a technical company in Helmond. Do you thrive in an international environment and get energized by being the 'Single Point of Contact' for the customer? Then this role is perfect for you!
As an Internal Account Manager, you will be at the heart of our customer interactions, ensuring that both our internal and external clients receive the best possible service. You'll identify key stakeholders and collaborate with our operations team, sales managers, and your account team to deliver timely quotes, process orders, and guarantee customer satisfaction. Your role is crucial in driving the continuous improvement of our internal processes and handling any emergencies with agility and precision.

Your tasks include customer contact, selecting partners, issuing and following up on quotations, and providing KPI reports. You'll address customer inquiries, manage orders, cancellations, and complaints, and optimize processes. Additionally, you'll coordinate with various managers and conduct customer visits to ensure satisfaction.
  • You have a sales-oriented mindset and enjoy bringing projects to a successful and commercially interesting result;
  • You have a higher professional education (HBO) level of thinking and working, with similar experience;
  • An affinity for technology is desirable but not necessary;
  • You are fluent in German and English;
  • You enjoy having frequent daily contact with customers;
  • You excel at keeping customers satisfied;
  • You have a technical or commercial education or have comparable qualifications;
  • In addition, you have a class B driver´s license and are willing to travel.
Organisatie- en afdelingomschrijving The company is part of a multinational, they are located worldwide and provide technical solutions. You will be working in Helmond!

The company has about +1000 customers, including major international players such as ASML. Customers can choose from a wide range of services and products, as the company has international access to the most competitive and technologically capable production lines.
Arbeidsvoorwaarden The company offers you a full-time position within a dynamic organization where every day is different, with a lot of variety and diversity. Due to the versatility of this role, part-time is not possible.
You can count on a good salary and other great benefits, such as:
  • 30 vacation days
  • Pension scheme
  • Opportunity to earn team bonuses
  • Home office possible by arrangement incl. office equipment (laptop, two monitors and an electrically heightadjustable desk)
  • A lot of freedom and independence is characteristic of this role
Bedrijfscultuur The company culture can be described as an informal, no-nonsense and above all pleasant working environment. You will be in frequent daily contact with international colleagues in order to deliver that one beautiful product to the customer. You will be part of a close, diverse and very accessible team where there is intensive collaboration. Together you are responsible for the result. However, you are also expected to perform certain tasks independently. The office is located in Helmond, where more than 30 enthusiastic colleagues work.
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